Privacy Policy

mooncloak VPN - Effective Date: December 16, 2024

Definitions

In these Terms and Conditions, the following terms have the meanings set forth below:

• "Mooncloak," "mooncloak," "Mooncloak LLC," "mooncloak LLC," and "MOONCLOAK, LLC" all refer to the same legal entity, MOONCLOAK, LLC, a limited liability company organized and existing under the laws of the State of Tennessee, United States of America.

• "Service" refers to the Mooncloak VPN service provided by Mooncloak.

• "Privacy Policy" and "policy" refers to this Privacy Policy.

• "You" or "User" refers to any individual or entity using the Service.

Introduction

At mooncloak, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share information when you use our mooncloak VPN service. mooncloak VPN is a privacy-focused VPN service and attempts to collect only information that is required for the service to run or legally required by law.

Information

We do NOT collect:

• Email addresses
• Phone numbers
• IP addresses
• Browsing history
• Connection logs (other than what is required for the VPN service to function)

We collect:

• Data usage

We may track the total amount of data usage in bytes for the purpose of providing the VPN service and monitoring network performance. This data is aggregated and anonymized, and it cannot be used to identify individual users.

• Payment information

We use Google Play Billing to process payments for our mooncloak VPN service for the version of the application that is available in the Google Play Store. This is required by Google Play for applications listed on their store for accepting payments within the application. Google Play's privacy policy governs the collection and use of your payment information. We do not store or have access to your full payment details.

• Tokens Upon successful purchase

We issue tokens to grant access to the VPN service. These tokens are stored securely on your device and are used to authenticate your connection. We do not link these tokens to any personally identifiable information.

Third-Party Data

We do not sell or share your data with any third parties. We do not engage in any data mining or profiling activities.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

Data Retention

We do not retain any user data beyond what is necessary to provide the VPN service. Data usage statistics are aggregated and anonymized, and tokens are stored securely on your device.

Disclosure

mooncloak LLC is bound by, and abides by, the laws of the regions of operation. Sometimes, we may be required by law to disclose data to government officials, for instance, when presented with a court order.

Jurisdiction

The jurisdiction under which this Privacy Policy is governed is the country of the United States of America, in the state of Tennessee.

Children's Privacy

Our Mooncloak VPN service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and within the app. Your continued use of the mooncloak VPN service after any such changes constitutes your acceptance of the revised Privacy Policy.

Disclaimer

While we take every measure to protect your privacy, no security system is completely impenetrable. We cannot guarantee the absolute security of your data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].